A Key to Success that Top Sales Performers Follow
In the world of sales and business development, certain principles remain timeless. I have been put to the test time and time again with this concept, and it has always paid dividends when I follow it. The simple yet powerful principle is the golden rule: treat others as you want to be treated. It's also known as the ethics of reciprocity. Sometimes in sales, business development, and life, we can be put to the test, especially when the stakes are high: a lost sale, a difficult customer, overhearing a competitor pitching against us, or facing challenge that we may want to blame someone else for, instead of taking personal responsibility. The majority of top coaches and mentors I have learned from, across every company or industry I have worked in have this in common: they treat others as they want to be treated. When we master this concept, our interactions are genuine, respectful, and mutually beneficial. Here's how applying this simple yet profound principle can transform your business relationships and pave your way to success.
Embrace the Golden Rule in Business
1. Be Someone Others Want to Do Business With
Creating a reputation as a reliable, trustworthy, and approachable professional is invaluable. People are drawn to individuals and companies that align with these attributes. Being courteous, actively listening, and showing empathy can make you a preferred partner in business.
2. What You Put Out Comes Back to You
We have all heard of the concept of 'karma:' what we put out comes back to us in the end. Every interaction is an opportunity to reinforce your and brand's value. Keeping bridges intact by respecting every connection can result in future opportunities. Reinforcing positive interactions today might just open doors tomorrow. Make it a habit to take the high road and silence is the best revenge.
3. Maintaining Professional Boundaries
Practicing the golden rule does not mean being a pushover. It’s essential to establish clear and respectful boundaries in your business dealings. No is a complete sentence. This ensures clarity and helps in maintaining respect from your peers and clients alike.
4. Focus on Your Strengths, Not the Weaknesses of Competitors
When discussing competitors, highlight what makes you unique rather than criticizing others. This not only illuminates your strengths but also reflects your confidence and professionalism. Remember, competitors could be allies down the line, and today’s prospects might share networks with them.
Common Mistakes in Business and Sales Regarding the Golden Rule
- Burning Bridges
Avoid bad-mouthing, cutting ties, or leaving on bad terms. Even if you despise your boss or company, be professional - we all travel in small circles. I have had many tough bosses, customers, and many have come to new places of work or customer accounts in my career. Do not do or say something you will later regret. Today's closed doors might be tomorrow's open opportunities.
- Disparaging Competitors
Speaking negatively of competitors can backfire, making you appear desperate or unprofessional. Always emphasize what sets you apart instead. You never know who or what your prospects relationships are with your competition - I have seen it all in my career!
- Overstepping and Overcommitting
Overcommitting and overpromising and under-delivering creates unnecessary stress and distraction. A lack of clear boundaries can lead to misunderstandings and strained relationships. It’s crucial to respect limitations and ask for the same in return.
Incorporating the golden rule into your sales and business strategies can foster stronger relationships, greater respect, and more significant opportunities for success. By treating others with kindness and respect, you're setting the stage for others to treat you the same way, creating a cycle of positivity and growth.
Curious?
My ⭐️ Northstar: I work with leaders and teams who want to be more, make more, and sell more through simplifying the complexity of selling to achieve more success. We play 2 games in sales: the 'inner game' habits and mindset, and the 'outer game' tactics and action. The best investment you will ever make is in...yourself. This is my commitment to you, my clients, and all who attend my events!
Questions? Reply to this email and let's have a conversation.
Amy